Where is Tinpac based?
Our UK office is in Swansea, South Wales and our Australian office is located in Sydney, Australia. Our North American customers are managed by Tinpac UK. Office locations and contacts can be found at the bottom of all our web pages. Manufacturing takes place in China and the UK – more information on our production facilities is included below.
Why should I use metal packaging?
As you're at our website then you already have a good idea why, given the following benefits: It's 100% recyclable and bio-degradable, a key factor when considering your packaging optionIt feels and looks good, giving high retail impactIt's lightweight, tough and durable, providing protection to your valuable products.
What is the minimum order size?
For the majority of products, we can supply minimum order quantities of 3,000pcs for unprinted and 5,000pcs for printed tins. We must stress that we may not be able to supply certain products in quantities less than 3,000 pieces. The majority of our customers are large volume manufacturers and fillers.
How is my product shipped and how long will it take to get to me?
Lead times for delivery are usually eight to ten weeks from the date of order. We use a variety of carriers and will help to organize the best options for you and work with any of your specific shipping requests. However, we do not have any control of import customs and delays are sometimes inevitable at peak periods.
Can I pay using a credit card?
Yes, we find PayPal works very well and also allows for payment by credit card – a surcharge will apply to all paypal/ credit card payments.
Can Tinpac assist with product design and artwork?
Yes, absolutely, it is a key part of the service we offer. From concepts and prototypes to colour and print specifications we will manage your product design.
Can I have a sample of the tin before I place an order?
Tinpac have over 2,000 existing designs of tins ranging from very small tins for lip balm up to very large tins for biscuits or gift sets. We can send you a sample of a tin for a small cost to cover shipping; however the cost will be refunded when you place your first order with us.
Will you pass my email details on to any third parties?
We will never pass on your email address or credit details to any third party, however, we may stay in touch with you via email with some very interesting, tin based content!